5 Tips for a Killer First Time Customer Experience

Posted on Feb 10, 2017 2:37:14 PM by Megan Guerin

You had me at HELLO!

Have you ever heard the expression “first impressions are everything”? The reality is, good first impressions can create meaningful lasting impressions (that was all me by the way). So how can we make sure you wow your clients from day 1 so they become lifelong members and refer you to their friends? Well, their experience starts before they ever even step foot in your club.

5 tips to create a lasting impression:

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Meet Kyle Shewfelt – Canadian Gymnastic Legend and Amilia Ambassador

Posted on Feb 2, 2017 11:46:15 AM by Elizabeth Simoneau


This week, we're welcoming our first Amilia Ambassador: Kyle Shewfelt to our Montreal offices. This three-time Olympian will be here to talk about how he uses Amilia for his club, give some feedback on some new features and spend sometime with the people who work hard creating software so he can focus on growing and improving Kyle Shewfelt Gymnastics.

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Want to generate more revenue? Idea #4 Organize a competiton

Posted on Jan 20, 2017 2:43:36 PM by Elizabeth Simoneau

Organizing a competition, regardless of size, is an interesting way to increase both your income and your reputation within your industry. By organizing a competition, you maximize the use of your space and equipment and you attract outside participants who have never visited your facilities. Indeed, it takes some dedication, but it can also be a fun challenge!

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Want to generate more revenue? Idea #2 offer workshops!

Posted on Oct 6, 2016 12:54:28 PM by Kristen Goecke

Do you have skilled and passionate employees? Are some of your customers always looking to improve and better themselves? How about prospective customers who have expressed interest but don’t have the time or aren’t ready to make a commitment to a full session? Sometimes it’s easier to commit to a 1-3 session  or a weekend workshop than it is to a full 10 week course.

Take full advantage of your staff’s expertise by offering weekend and evening seminars or development workshops. Just choose a theme which will interest as many people as possible, set a price for the seminar and launch it!

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Want to generate more revenue? Idea #1 offer kids birthday parties.

Posted on Sep 28, 2016 11:44:48 AM by Kristen Goecke

Here at Amilia, we’ve been working with activity based organizations for a long time now and while we serve a diverse group of organizations, the one thing they have in common is their desire to generate more revenue and grow their business. We’ve seen a lot of great ideas and one of the best and more lucrative is offering kids birthday parties.

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2 Ways to Expand Your Services and Integrate New Customers

Posted on Sep 15, 2016 11:50:04 AM by Kristen Goecke

Are your activities for all age groups? Are you serving all possible customers? By adding a new program to your offerings, you can reach more participants. In your industry several age groups are often neglected: the very young and seniors. Stand out from the competition by opening the doors of your organization! Discover two new groups of clients.

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The importance of measuring KPIs

Posted on Dec 2, 2015 5:06:15 PM by Ashley Wood

Key Performance Indicators (KPIs) are the most effective way to determine if your business is on the right track, and, if not, where the problems lie. This allows you to fix the problems quickly and efficiently. 

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5 Tips For Dealing With New Gymnastics Students

Posted on Jun 23, 2015 3:52:00 PM by Ashley Wood

Whether they're walking into a trial class, a weekly mini session, or a full three months of gymnastics summer camp, the very first class sets the tone for the rest of a new student's experience and can create a positive or negative reputation for your club. That's why it's important to make sure that the first day goes smoothly for both the child and their parents. 

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4 Reasons Your Gymnastics Club Should Be Selling Branded Merchandise

Posted on Jun 23, 2015 3:52:00 PM by Ashley Wood

The same families come back to your gymnastics club over and over because they love what your coaches, your facilities, and your programs. But how do you create buzz about all the great things you offer and bring in new members?

Enter the Benefits of branded merchandise

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5 Ways to Jump Start Your Social Media Strategy for your Gymnastics Club

Posted on Jun 23, 2015 3:51:00 PM by Kristen Goecke

It has finally happened; social media has become the number 1 activity on the web.  Are you surprised?  we're not, these days everybody, including your grandma, is on Facebook, Instagram, LinkedIn, and Twitter. Social media carries more weight than ever and it’s not going away anytime soon. 

For gymnastics clubs, social media is a huge opportunity to connect with your staff, your members, and their parents.  It will also help create awareness about your club, improve your SEO and ultimately help drive more potential members to your website.  Everybody’s doing it and so should you, but where to start?  We’ve come up with 5 tips to get your social media plan off the ground. 

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