Meet Lucas, our new developper

Posted on Jan 20, 2017 2:40:54 PM by Kim Fortin

Lucas is one of our front end developer here at Amilia. He is responsible for implementing visual elements that our users will see and interact with on our website and program. So if you think amilia.com looks nice and is user-friendly, it's in part thanks to Lucas. Lucas has been working here for few months now, but we wanted to know him a little bit more. So here are the 10 questions we asked him:

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Meet Daniel, one of our developers

Posted on Dec 21, 2016 11:34:58 AM by Elizabeth Simoneau

Do you know why Amilia is so easy to use? It's because we have some awesome developers who design, install, test and maintain our platform. They work hard so you don't have to when it comes to online registrations and payments. Not so recently, Daniel joined the Amilia family and, as we do with every new member, we asked him 10 questions in order to know him a little bit better. Here are his answers:

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Meet Alysson, our newest sales representative

Posted on Dec 17, 2016 4:00:00 PM by Elizabeth Simoneau

The Amilia platform is user-friendly, simple and customizable, and we want to share it with the world. This is why we need employees like Alysson to explain it to community-driven organizations and make sure it fits their needs and requirements. She plays a fundamnetal role here by generating interest in Amilia with her great communication skills. We asked her 10 fun questions in order to get to know her. 

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Meet Élizabeth; our new content editor

Posted on Dec 8, 2016 11:08:10 AM by Kim Fortin

The Amilia marketing team is growing and our newest addition is Élizabeth. Her role will be to create and develop content that will interest and educate our current client base and will engage potential clients and bring awareness to the Amilia brand. In order to get know her a little bit better, we asked her 10 questions. Here are her answers:

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The Customer Era

Posted on Nov 8, 2016 11:31:08 AM by Salpi Kralian

Over the past couple months, Amilia has transformed our customer support department into a customer success organization and this transformation took a lot more than a title change.

You're probably asking “what is the difference between Customer Support and Customer Success?”

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Meet Yuri, one of our Customer Success Specialist

Posted on Oct 6, 2016 11:36:45 AM by Kim Fortin

In order to achieve the goals we have set for the second half of 2016, a new specialist in customer experience has joined our team. This department is responsible for the initial training of new customers and creating content to help you maximize your use of the platform. We asked Yuri 10 questions to get to know him better, here are his answers.

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Meet Francois-Guy, one of our Web Developers

Posted on Sep 14, 2016 2:52:35 PM by Kim Fortin

Here at Amilia we have an amazing team of developers who work hard upgrading our platform to meet your needs. This process involves a lot of back and forth with our users. That's why our devs are by far our largest team and they are close knit high functioning group that we are extremely proud of. This team keeps growing and one of our new web developers is Francois-Guy. We asked him 10 questions so you can get to know him better!

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Customer Success VS Customer Support: What’s the difference and why it matters when selecting online registration software.

Posted on Sep 7, 2016 4:25:57 PM by Kristen Goecke

value.jpgThere is no shortage of things you need to consider and evaluate when selecting Online Registration Software. One factor that frequently gets overlooked is Customer Success.

First off Customer Success VS Customer Support: what’s the difference.

Customer Success is when you (the client) achieves the desired outcome through interactions with the software vendor. Customer Support is a tool or process employed as a means to achieve this goal along with onboarding/implementation, customer education and community.

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Your survey results are in and here's what we're working on!

Posted on Aug 30, 2016 8:30:00 AM by Ashley Wood

Amilia is making significant strides in aligning our strategic goals with that of what our customers are asking for. Check out what we've got planned for the rest of 2016!

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How YOU can help make Amilia Great! AND create the products you need.

Posted on Jul 28, 2016 10:11:57 AM by Kristen Goecke

We’ve said it before and we will say it again and again and again: here at Amilia we have an amazing team of developers who are constantly hard at work upgrading and improving the platform and working on new features, products and modules intended to delight our customers and attract new ones. We are striving to have the most complete platform on the market so you have all the tools you need under one roof.

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