2016 Milestones; A Recap of a Fabulous Year

Posted on Dec 13, 2016 1:29:15 PM by Elizabeth Simoneau

2016 is coming to an end and we thought it was the best time to look at all we accomplished in 12 months. During that time, we went from 25 to 40 employees, launched a new user interface for clients and administrators, developed new features, embarked in new partnerships and created a customer success department. Yes, we've been busy! We are very excited for the year to come. Learn more about this year's milestones!

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Meet Élizabeth; our new content editor

Posted on Dec 8, 2016 11:08:10 AM by Kim Fortin

The Amilia marketing team is growing and our newest addition is Élizabeth. Her role will be to create and develop content that will interest and educate our current client base and will engage potential clients and bring awareness to the Amilia brand. In order to get know her a little bit better, we asked her 10 questions. Here are her answers:

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The Value of Customer Relationship Management for an Entrepreneur

Posted on Nov 23, 2016 2:53:11 PM by Alysson Smith

We’ve all had those weeks when 24 hours per day just isn’t enough time. We want our businesses to succeed, spend time with our families, enjoy our hobbies. Basically, we want to accomplish the impossible. But we’ve all come to the conclusion at least once; often there’s just not enough time in the day to do it all.

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The Customer Era

Posted on Nov 8, 2016 11:31:08 AM by Salpi Kralian

Over the past couple months, Amilia has transformed our customer support department into a customer success organization and this transformation took a lot more than a title change.

You're probably asking “what is the difference between Customer Support and Customer Success?”

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No tricks, all treats this month at Amilia- NEW FEATURES

Posted on Oct 28, 2016 2:11:06 PM by Ashley Wood

We've released some new features this month to simplify your day so you can spend more time on your Halloween costume and less time managing you business. Check out what we've got for you this month:

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Want to generate more revenue? Idea #2 offer workshops!

Posted on Oct 6, 2016 12:54:28 PM by Kristen Goecke

Do you have skilled and passionate employees? Are some of your customers always looking to improve and better themselves? How about prospective customers who have expressed interest but don’t have the time or aren’t ready to make a commitment to a full session? Sometimes it’s easier to commit to a 1-3 session  or a weekend workshop than it is to a full 10 week course.

Take full advantage of your staff’s expertise by offering weekend and evening seminars or development workshops. Just choose a theme which will interest as many people as possible, set a price for the seminar and launch it!

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Meet Yuri, one of our Customer Success Specialist

Posted on Oct 6, 2016 11:36:45 AM by Kim Fortin

In order to achieve the goals we have set for the second half of 2016, a new specialist in customer experience has joined our team. This department is responsible for the initial training of new customers and creating content to help you maximize your use of the platform. We asked Yuri 10 questions to get to know him better, here are his answers.

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Want to generate more revenue? Idea #1 offer kids birthday parties.

Posted on Sep 28, 2016 11:44:48 AM by Kristen Goecke

Here at Amilia, we’ve been working with activity based organizations for a long time now and while we serve a diverse group of organizations, the one thing they have in common is their desire to generate more revenue and grow their business. We’ve seen a lot of great ideas and one of the best and more lucrative is offering kids birthday parties.

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2 Ways to Expand Your Services and Integrate New Customers

Posted on Sep 15, 2016 11:50:04 AM by Kristen Goecke

Are your activities for all age groups? Are you serving all possible customers? By adding a new program to your offerings, you can reach more participants. In your industry several age groups are often neglected: the very young and seniors. Stand out from the competition by opening the doors of your organization! Discover two new groups of clients.

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Meet Francois-Guy, one of our Web Developers

Posted on Sep 14, 2016 2:52:35 PM by Kim Fortin

Here at Amilia we have an amazing team of developers who work hard upgrading our platform to meet your needs. This process involves a lot of back and forth with our users. That's why our devs are by far our largest team and they are close knit high functioning group that we are extremely proud of. This team keeps growing and one of our new web developers is Francois-Guy. We asked him 10 questions so you can get to know him better!

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