5 Tips to Make Your Municipal Website More User-Friendly

Posted on 2/20/18 10:45 AM by Kim Fortin & Matt Fish

In our current climate of instant online connectivity and access to information, having a functional website is critical to cities all around the world. It is not only a virtual showcase for your organization but also a communication and even transactional tool that can be used at all hours of the day and night.

With that said, not all sites that exist on the internet are user-friendly – in fact, some are downright frustrating to look at and navigate. However, if your municipality’s online presence falls into that category, there are easy, inexpensive ways to make the experience more appealing to residents.

Here are five ways you can make your municipal website more user-friendly:

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How Digital Citizen Cards Can Improve Life in Your City

Posted on 2/20/18 9:37 AM by Kim Fortin & Matt Fish

When it comes to any kind of physical card, many people’s wallets are filled to the brim with them: bank cards, membership cards, ID cards, you name it. Municipalities are no exception, typically asking you to present a physical card during the transaction process when you use one of their services.

This method of doing business is quite limited and often causes a lot of frustration in our digital age of dematerialization. Does it have to be this way? Not with the use of digital citizen cards. Ease of access, pain-free usage by different members of the same family and, above all else, less of an administrative burden on those who work for your city – this technology is a perfect fit for the smartphone generation.

Here are four reasons why your administration should consider introducing digital citizen cards:

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Website Integrations by Amilia: Take Your Online Registration to the Next Level

Posted on 1/15/18 2:17 PM by Kristen Goecke

As the 2017 Black Friday numbers roll in, there's one thing that’s clear — more and more shoppers are going online and avoiding long lines. According to Adobe Analytics Data, the newest — not so shocking statistic is that mobile set a new black Friday record with 55% of all visits (45% smartphones, 10% tablets) and accounted for 36% of sales. In addition, Adobe states that “Retailers that have invested in mobile, email and social have seen 30% more sales on average.” 

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From Digital Space to Green Space: Increasing Resident Engagement with Technology

Posted on 12/14/17 9:55 AM by Renaud Beaulieu-Labbé et Kim Fortin

Residents line up early in the morning to register their children for swimming lessons. After waiting for an extended period of time in line, a mother is dismayed to find out that the class is full. John goes to the library to borrow a book but, once at the check-out counter, he realizes he has forgotten his library card, making it impossible for him to rent the book he's had his eye on. You rush to your child's karate class only to discover that the gym is being used by another group, resulting in a cancelled session and major disappointment.

These are just a few situations that create frustration for residents when dealiing with city services. However, the expereince doesn't have to be a negative one. Discover what citizens think about Smart Management of Parks and Recreation (P&R) services.

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Amilia's Fully Flexible Scheduling is Next-Level Activity Planning

Posted on 10/24/17 9:21 AM by Kristen Goecke

Whether your organization offers activities as sessions, drop-ins or any combination of the two, we understand that your scheduling needs are anything but basic. With that in mind, we’ve redesigned the activity scheduling workflow so you can build your schedule exactly how you want it. Different times, different locations, extra practices or staff requirements: Amilia is ready to take on all your activity planning needs with our newest enhancement: Fully Flexible Scheduling.

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How Amilia Builds Software: An Overview

Posted on 6/8/17 3:49 PM by Martin Drapeau

Building software takes time and effort. Especially when working on interfaces that need to be user-tested to get just right. Mockups and prototypes do help but nothing beats testing out the “final” product. At Amilia we make changes to the platform everyday. Developers call this continuous delivery. It’s the ability for live software to be updated in real time without affecting users. This allows us to fix bugs rapidly, but also to develop new features and BETA test them with no downtime.

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How Online Registration Can Improve Your Dance School

Posted on 4/4/17 4:11 PM by Nathalie Parmentier

The year I started high school, I had to fill out a form to decide which arts class to take. There were four checkboxes to choose from: music, dance, drama, and visual arts. Having no predisposed talent to any of these options, I checked the box marked ‘dance’. To my surprise, it grew on me, and dancing has been a major part of my life ever since.

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Is Your Online Registration Process Giving Your Brand a Bad Name?

Posted on 3/2/17 4:44 PM by Megan Guerin

There are several myths surrounding online registration, but this much is true: business owners pour their heart and souls into their operation and face the challenge of differentiating themselves from the competition. In order to do so, they need to establish a reputable and reliable brand that reflect their business’ core values.

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Entrepreneurship, Accounting & Le Chiffre

Posted on 2/7/17 12:14 PM by Sébastien Leduc

This post first appeard February 3, 2017, on Sebastien Leduc's LinkedIn Profile.  

Accounting is one of those prickly tasks many entrepreneurs and managers struggle with. I completed a short interview with Thomas-Louis, co-founder of the Montreal accounting firm Le Chiffre. We discussed the evolution of the Accounting profession and how technology accelerates these changes. In a short time, the 12-employee company has successfully differentiated itself by adapting to the new realities of the industry.

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How Technology Is Helping Soccer Clubs Grow

Posted on 2/3/17 10:44 AM by Kim Fortin

Before joining the Amilia team, soccer took a very important place in my life (and still does). I started off as a player, then became a referee, a coach, a trained manager and finally an organizer of sporting events. This sport has been at the center of my daily routine for more than 15 years. Discover how Amilia would of simplify my work when I was involved in the soccer world.

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