Why Parks and Recreation Engagement is in a Downward Spiral

Posted on 3/6/18 12:00 PM by Matt Fish

It’s no secret that Parks and Recreation services are a much-loved aspect of any city. However, the question must be asked: why isn't that enthusiasm translating into higher turnout rates for activities or services? Better still, why doesn't the high praise help generate increased revenue?

Discover the main factors that have influenced why Parks and Recreation is in a downward spiral of engagement:

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5 Cheer Club Management Strategies That Work

Posted on 2/28/18 12:00 PM by Matt Fish

The world of cheerleading is incredibly competitive, with clubs constantly searching for that new, innovative tools to add to their arsenal. Especially if your cheer gym is running programs or activities all year long, it can be tough to manage every aspect of your business in such a fast-paced environment. Fortunately, de-stressing your day-to-day is easier than you think.

Discover five cheer club management strategies that work:

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5 Tips to Make Your Municipal Website More User-Friendly

Posted on 2/20/18 10:45 AM by Kim Fortin & Matt Fish

In our current climate of instant online connectivity and access to information, having a functional website is critical to cities all around the world. It is not only a virtual showcase for your organization but also a communication and even transactional tool that can be used at all hours of the day and night.

With that said, not all sites that exist on the internet are user-friendly – in fact, some are downright frustrating to look at and navigate. However, if your municipality’s online presence falls into that category, there are easy, inexpensive ways to make the experience more appealing to residents.

Here are five ways you can make your municipal website more user-friendly:

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How Digital Citizen Cards Can Improve Life in Your City

Posted on 2/20/18 9:37 AM by Kim Fortin & Matt Fish

When it comes to any kind of physical card, many people’s wallets are filled to the brim with them: bank cards, membership cards, ID cards, you name it. Municipalities are no exception, typically asking you to present a physical card during the transaction process when you use one of their services.

This method of doing business is quite limited and often causes a lot of frustration in our digital age of dematerialization. Does it have to be this way? Not with the use of digital citizen cards. Ease of access, pain-free usage by different members of the same family and, above all else, less of an administrative burden on those who work for your city – this technology is a perfect fit for the smartphone generation.

Here are four reasons why your administration should consider introducing digital citizen cards:

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From Digital Space to Green Space: Increasing Resident Engagement with Technology

Posted on 12/14/17 9:55 AM by Renaud Beaulieu-Labbé et Kim Fortin

Many situations can create frustration for residents when dealing with city services, especially those related to a lack of technological access or convenience. If your municipality can't provide people with a quick, easy and intuitive online experience, the downward spiral of engagement that many cities are struggling with will only continue. However, the experience doesn't have to be a negative one. 

Discover what citizens think about Smart Management of Parks and Recreation (P&R) services.

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Offering Parent-Child Activities and Why it's Beneficial

Posted on 9/13/17 11:34 AM by Renaud Beaulieu-Labbe

Are your activities suitable for all age groups? Are you serving all possible customers? By adding new programs to your current service offering, you can attract more participants. Many age groups, such as toddlers, are often neglected in the sport and recreation sector. These young children require a lot of attention and supervision. Child-parent activities are an excellent way to get dads and moms to engage in regular activity with their children. Discover 4 reasons why you should offer child-parent activities for your participants.

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VIDEO – Why Olympic Champion Kyle Shewfelt Chose Amilia

Posted on 8/25/17 2:30 PM by Kyle Shewfelt

Like many organizations, we had a prior experience with an online registration software that didn’t exactly meet our expectations. We got used to hearing feedback like, “your system is so confusing and frustrating” from customers far too often. It actually made me cringe with embarrassment on occasion! NOT AGAIN! Our administrative team also experienced difficulties when trying to navigate the system and this often led to unintentional mistakes or delays when dealing with customers.

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Cheer Sport Sharks: Our Cheer Ambassadors!

Posted on 8/9/17 10:30 AM by Ashley Wood

Amilia is delighted to announce that the Cheer Sport Sharks, have come onboard as our only Canadian Cheer Ambassadors.

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5 Ways to Increase Enrollment at Your Cheer Gym

Posted on 7/26/17 10:22 AM by Ashley Wood

Enrollment at your cheer gym and whether you can maintain and even grow those numbers says a lot about your business. With other recreation options vying for the attention (and hard-earned dollars) of families in your community, increasing participation year-over-year is essential for long-term sustainability. With this in mind, we've got some valuable tips that will up your sign-ups during your next registration session.

Here are 5 enrollment strategies that can increase cheer gym participation:

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Camp Mariste | Case Study

Posted on 7/12/17 11:08 AM by Elizabeth Simoneau

Camp Mariste is a renowned camp in Québec, it has been using Amilia since 2007 for its online registration. Initially, Frédéric Dyotte, the Operations Manager, wanted to offer online registration and payment for campers' parents. Since they chose Amilia as its management tool, the team appreciates the platform's constant evolution. Amilia has reduced the amount of time spent on administrative work and allows more time for value-added tasks.

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