5 Tips to Make Your Municipal Website More User-Friendly

Posted on 2/20/18 10:45 AM by Kim Fortin & Matt Fish

In our current climate of instant online connectivity and access to information, having a functional website is critical to cities all around the world. It is not only a virtual showcase for your organization but also a communication and even transactional tool that can be used at all hours of the day and night.

With that said, not all sites that exist on the internet are user-friendly – in fact, some are downright frustrating to look at and navigate. However, if your municipality’s online presence falls into that category, there are easy, inexpensive ways to make the experience more appealing to residents.

Here are five ways you can make your municipal website more user-friendly:

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How Digital Citizen Cards Can Improve Life in Your City

Posted on 2/20/18 9:37 AM by Kim Fortin & Matt Fish

When it comes to any kind of physical card, many people’s wallets are filled to the brim with them: bank cards, membership cards, ID cards, you name it. Municipalities are no exception, typically asking you to present a physical card during the transaction process when you use one of their services.

This method of doing business is quite limited and often causes a lot of frustration in our digital age of dematerialization. Does it have to be this way? Not with the use of digital citizen cards. Ease of access, pain-free usage by different members of the same family and, above all else, less of an administrative burden on those who work for your city – this technology is a perfect fit for the smartphone generation.

Here are four reasons why your administration should consider introducing digital citizen cards:

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From Digital Space to Green Space: Increasing Resident Engagement with Technology

Posted on 12/14/17 9:55 AM by Renaud Beaulieu-Labbé et Kim Fortin

Residents line up early in the morning to register their children for swimming lessons. After waiting for an extended period of time in line, a mother is dismayed to find out that the class is full. John goes to the library to borrow a book but, once at the check-out counter, he realizes he has forgotten his library card, making it impossible for him to rent the book he's had his eye on. You rush to your child's karate class only to discover that the gym is being used by another group, resulting in a cancelled session and major disappointment.

These are just a few situations that create frustration for residents when dealiing with city services. However, the expereince doesn't have to be a negative one. Discover what citizens think about Smart Management of Parks and Recreation (P&R) services.

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Offering Parent-Child Activities and Why it's Beneficial

Posted on 9/13/17 11:34 AM by Renaud Beaulieu-Labbe

Are your activities suitable for all age groups? Are you serving all possible customers? By adding new programs to your current service offering, you can attract more participants. Many age groups, such as toddlers, are often neglected in the sport and recreation sector. These young children require a lot of attention and supervision. Child-parent activities are an excellent way to get dads and moms to engage in regular activity with their children. Discover 4 reasons why you should offer child-parent activities for your participants.

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VIDEO – Why Olympic Champion Kyle Shewfelt Chose Amilia

Posted on 8/25/17 2:30 PM by Kyle Shewfelt

Like many organizations, we had a prior experience with an online registration software that didn’t exactly meet our expectations. We got used to hearing feedback like, “your system is so confusing and frustrating” from customers far too often. It actually made me cringe with embarrassment on occasion! NOT AGAIN! Our administrative team also experienced difficulties when trying to navigate the system and this often led to unintentional mistakes or delays when dealing with customers.

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Cheer Sport Sharks: Our Cheer Ambassadors!

Posted on 8/9/17 10:30 AM by Ashley Wood

Amilia is delighted to announce that the Cheer Sport Sharks, have come onboard as our only Canadian Cheer Ambassadors.

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How to Increase Enrollment at Your Cheer Club this Season

Posted on 7/26/17 10:22 AM by Ashley Wood

Enrollment determines a great deal about your cheer club. When it comes down to it, your families are the pillars of your organization, so maintaining and even increasing your registration numbers is essential. Remember, you’re competing against swim clubs, gymnastics clubs and even Netflix. With this in mind, we've come up with some valuable tips that will help up your recreation, competitive and camp program sign-ups next session.

Here are 5 enrollment strategies to try this session:

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Camp Mariste | Case Study

Posted on 7/12/17 11:08 AM by Elizabeth Simoneau

Camp Mariste is a renowned camp in Québec, it has been using Amilia since 2007 for its online registration. Initially, Frédéric Dyotte, the Operations Manager, wanted to offer online registration and payment for campers' parents. Since they chose Amilia as its management tool, the team appreciates the platform's constant evolution. Amilia has reduced the amount of time spent on administrative work and allows more time for value-added tasks.

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How Online Registration Can Improve Your Dance School

Posted on 4/4/17 4:11 PM by Nathalie Parmentier

The year I started high school, I had to fill out a form to decide which arts class to take. There were four checkboxes to choose from: music, dance, drama, and visual arts. Having no predisposed talent to any of these options, I checked the box marked ‘dance’. To my surprise, it grew on me, and dancing has been a major part of my life ever since.

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How Technology Is Helping Soccer Clubs Grow

Posted on 2/3/17 10:44 AM by Kim Fortin

Before joining the Amilia team, soccer took a very important place in my life (and still does). I started off as a player, then became a referee, a coach, a trained manager and finally an organizer of sporting events. This sport has been at the center of my daily routine for more than 15 years. Discover how Amilia would of simplify my work when I was involved in the soccer world.

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