4 Business and Career Tips For Women, By Women

Posted on 3/8/18 9:00 AM by Matt Fish

Today is International Women’s Day, a worldwide event that celebrates the accomplishments made by women from all walks of life and continues to push for gender equality. At Amilia, we’re proud to have lots of strong, gifted women who hold key positions within our company. They are invaluable members of the team and, on this important occasion, we asked some of them to pass along some words of wisdom to the ladies who are just beginning their journey in the business world.

Discover four business and career tips for women, by women who work at Amilia:

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Why Parks and Recreation Engagement is in a Downward Spiral

Posted on 3/6/18 12:00 PM by Matt Fish

It’s no secret that Parks and Recreation is a much-loved aspect of any city, especially in North America. In fact, an exclusive research study conducted by Nielsen on behalf of Paysafe and Amilia found that 62% of all respondents in both Canada and the United States believe green and open leisure spaces "are essential in their choice of city."

However, the question must be asked: why isn't that enthusiasm translating into higher turnout rates for activities or services? Better still, why doesn't the high praise help generate increased revenue? The answer is that many Parks and Rec organizations are struggling to consistently engage residents of their municipality.

Discover the main factors that have influenced why Parks and Recreation is in a downward spiral of engagement:

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13 Apps That Help You Stay Productive All Day Long

Posted on 1/16/18 1:49 PM by Elizabeth Simoneau

Staying focused at work is an every day challenge. Notifications, phone calls, last-minute meetings — distractions are everywhere. According to a recent study, the average worker is interrupted 87 times a day. These interruptions can cause you to lose your train of thought and it can take a few minutes before getting back to the work at hand.

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10 Tricks to Boost Your Productivity at Work

Posted on 12/12/17 4:48 PM by Elizabeth Simoneau

Here at Amilia, we pride ourselves on working quickly and efficiently to develop the best online registration software. However, sometimes it can be a struggle to maintain our individual productivity. We get tired, distracted and so on. However, as we strive to work more productively, we have been researching and trying different techniques that will help us avoid falling into that rut.

These 10 productivity hacks are techniques we have researched and tested. They work well for us and can work well for you too!

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Payment Processing 101

Posted on 11/16/17 1:38 PM by Yuri Emond

First, what is a payment processing service? It is a service that processes incoming payments, through which you will be able to make sales and accept secure online payments. You see a list of different online payment options on our blog and decide which one is right for you, as well as our rundown of the myths centering around collecting donations online through payment processors.

In other words, it is the connection or the technical “gateway” between a website (your Amilia store) and the financial institutions that manage the various means of payment. This payment processing service allows you to receive monetary payments made online.

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Chargebacks: What Are They and How to Deal with Them

Posted on 9/15/17 12:47 PM by Yuri Emond

In the field of e-commerce, there are several situations that can lead a customer to challenge his/her transaction. This may include misuse of the card (fraud) or, in some cases, dissatisfaction with service offered.

This situation is known as chargeback. It is the customer’s responsibility to request a chargeback and provide good reasons to avoid additional charges.

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7 Best Business Books You Need to Read

Posted on 7/24/17 10:42 AM by Alexandre Gauthier

As far as I can remember, I’ve always been a bit of a book worm. In this post, I wanted to share some of my favourite business reads of all time; summertime is perfect to take some time off from your business, have some R&R and get inspired by these phenomenal authors.

In this compilation, you'll find books that range from classics to brand new; from psychology to studies of fortune 500; from leadership and conflict management to grandiose visionnaries that have redefined how business can be done and recrafted our future. Enjoy!


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5 Tips to Have the Best Customer Support Team in Town

Posted on 6/1/17 2:10 PM by Jamie Guerin

Building Success from the Ground Up

After the inaugural office tour on my first day at Amilia, I sat down at my desk and noticed a paper taped to my computer screen. On it were the following four words: witty, reliable, approachable, sharp. These words have become the foundation to my philosophy on how to approach customer support.

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5 Ways to Make a Great First Impression With Customers

Posted on 2/10/17 2:37 PM by Megan Guerin

Have you ever heard this expression: “First impressions are everything?” What about this one: "You never get a second chance to make a first impression?" The reality is, both are very true when it comes to almost every facet of your business. Good first impressions create meaningful lasting impressions, which is why it's so hard to land the plane smoothly on your first try, so to speak.

So, how can you make sure you're wowing your clients from Day 1? How can you ensure that you're turning those customers into "lifers," some of whom even referring to you as a friend? Discover five ways to make a great first impression with any customer:

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Entrepreneurship, Accounting & Le Chiffre

Posted on 2/7/17 12:14 PM by Sébastien Leduc

This post first appeard February 3, 2017, on Sebastien Leduc's LinkedIn Profile.  

Accounting is one of those prickly tasks many entrepreneurs and managers struggle with. I completed a short interview with Thomas-Louis, co-founder of the Montreal accounting firm Le Chiffre. We discussed the evolution of the Accounting profession and how technology accelerates these changes. In a short time, the 12-employee company has successfully differentiated itself by adapting to the new realities of the industry.

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