4 Ways to Enhance Your Gymnastics Club’s Customer Experience

Posted on 3/26/18 9:00 AM by Kyle Shewfelt & Matt Fish

There’s no way around it: the customer experience aspect of your gymnastics club is often what separates the good from the great in the industry. Making your clients feel like part of a family will not only keep them in the fold long-term but also bring others to your organization through positive word-of-mouth. 

Discover 4 ways you can enhance your gymnastics club’s customer experience:

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Meet Thibault, Our SEO Specialist

Posted on 3/23/18 12:00 PM by Thibault Duval

At Amilia, our team continues to expand. One of the key areas of any company's online presence is how well their website adheres to SEO best practices. Our newest team member, Thibault, is managing Amilia's SEO strategy and will ensure that our brand continues to blossom in our increasingly digital world. Learn more about him!

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Meet Camille, Our Organization Manager

Posted on 3/16/18 12:00 PM by Camille Berger

Amilia is a fast-moving company that continues to grow and add new valuable members to our team. With that said, there's a lot that goes into ensuring the company runs as smoothly as it does, specifically when it comes to human resources and accounting. Recently, we welcomed Camille as the newest member of our administration staff. Get to know her better!

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5 Things First-Time Summer Camp Parents Must Do

Posted on 3/16/18 9:00 AM by Matt Fish

The first day of spring is approaching fast, which means that summer is just around the corner. It’s a busy time of year for camp organizations, who are in the thick of registration season. For first-time camp parents, the process of selecting the right summer camp option can be tricky, but fear not: a helpful guide through the biggest do's and don'ts is here.

Discover 5 things first-time summer camp parents must do:

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Creating a Loop of High Engagement in Parks and Recreation

Posted on 3/12/18 9:00 AM by Matt Fish

Even though the majority of residents consider the services offered by their local Parks and Recreation agency to be a valuable community asset, many are mired in a downward spiral of engagement. We previously outlined specific issues that have led to diminishing participation numbers in the Parks and Rec space; however, recognizing the problem is only half the battle – eventually, you must start coming up with solutions.

Discover how to create a loop of high engagement in Parks and Rec: Read more

Meet Lauren, One of Our Customer Care Specialists

Posted on 3/9/18 10:53 AM by Lauren Bougie

At Amilia, customer satisfaction is one of our highest priorities! It's important to ensure that each of them has the best service experience possible. That's why we have a team of customer care specialists who will meet all their needs. Recently, we recruited a great employee who joined this department, Lauren. Get to know her better!

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4 Business and Career Tips For Women, By Women

Posted on 3/8/18 9:00 AM by Matt Fish

Today is International Women’s Day, a worldwide event that celebrates the accomplishments made by women from all walks of life and continues to push for gender equality. At Amilia, we’re proud to have lots of strong, gifted women who hold key positions within our company. They are invaluable members of the team and, on this important occasion, we asked some of them to pass along some words of wisdom to the ladies who are just beginning their journey in the business world.

Discover four business and career tips for women, by women who work at Amilia:

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Why Parks and Recreation Engagement is in a Downward Spiral

Posted on 3/6/18 12:00 PM by Matt Fish

It’s no secret that Parks and Recreation is a much-loved aspect of any city, especially in North America. In fact, an exclusive research study conducted by Nielsen on behalf of Paysafe and Amilia found that 62% of all respondents in both Canada and the United States believe green and open leisure spaces "are essential in their choice of city."

However, the question must be asked: why isn't that enthusiasm translating into higher turnout rates for activities or services? Better still, why doesn't the high praise help generate increased revenue? The answer is that many Parks and Rec organizations are struggling to consistently engage residents of their municipality.

Discover the main factors that have influenced why Parks and Recreation is in a downward spiral of engagement:

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Amilia's 99.99 Percent Uptime: Why it Matters

Posted on 3/2/18 12:00 PM by Matt Fish

We’ve all been there: you type a website URL into your browser, only to be met with a homepage that won’t load. Sometimes, you’ll be greeted with a message saying the site you’re trying to access is experiencing a technical overload, otherwise known as “downtime.” These extended blackout periods are, without a doubt, a situation every online vendor wants to avoid.

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5 Cheer Club Management Strategies That Work

Posted on 2/28/18 12:00 PM by Matt Fish

The world of cheerleading is incredibly competitive, with clubs constantly searching for that new, innovative tools to add to their arsenal. Competitors learning techniques from a younger age, often using programs that run intensive activities all year long. It can be tough to manage every aspect of a cheerleading operation in such a fast-paced environment; fortunately, there are some simple strategies that can help you take your business to the next level.

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