Meet Sarah-Jeanne, one of our Customer Support Experts!

Posted on Dec 17, 2016 4:00:00 PM by Elizabeth Simoneau

With every new client, we are committed their success. This is why our Customer Success Team continues to grow. Sarah Jeanne one of our newest additions. She is here to answer your questions, and make sure you use the platform to its full potential. We asked her 10 fun questions in order to get to know her. What is your job at Amilia

I'm a Customer Support Expert so I answer to all the questions our clients might have about the product. I listen and understand our users' concerns in order to help them and make sure they use the platform photos (1).png

If you were an animal, which one would you be?

A lemur, because ZOBOOMAFOO!

What’s your favorite TV show right now?

I watch just about everything! But seriously, since I have to chose I would pick American Horror Story. Ever season tells a story about human instinct and it's always the same actors who change throughout time. And I also like Westword because of  its incredible casting. 

What is the app you use the most?

For now it's Wunderlist. This app lets you create lists so you don't forget anything, and i'm a huge fan of lists. Moreover, you can share your lists with your roommate and that way you know in real time if they bought toilet paper or milk or bread or.... I'm sure you get it. 

What’s your favorite thing about working at Amilia?

The work culture. We work as a team, in an open and sunny office. It's very nice to come to work here everyday.

What is your dream destination?

Japan for it's culture and food! I follow Japanese YouTubers who share a bit of their everyday lives and it really makes me want to travel there. However, India is not too far behind because of the book Shantaram by Gregory David Roberts.

Three words that define you:

Foody, love and soft clothes (that's actually 4 words...oops!)

Nutella or peanut butter?

Peanut butter all the way because it's super versatile (PB sauce, PB smoothie, PB toasts, PB cookies...ALL PB)

What is your favorite ice cream flavor?

As a good Québécoise I will say any flavor with Maple syrup in it.

Do you enjoy the Montreal winters?

Yes and no. I like winter, but not when it's -40. I love snow but anything under 10 is unbearable to me.