Megan Guerin

With over a decade of experience in customer service – Megan has made the jump from retail customer service, to management, to entrepreneur, to internal sales and retention. With her varied experiences, she has learned a thing or two along the way about how to serve the best interests of clients and create lasting relationships and has a few ideas about how to leave your clients thinking.
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Recent Posts

Is Your Online Registration Process Giving Your Brand a Bad Name?

Posted on 3/2/17 4:44 PM by Megan Guerin

There are several myths surrounding online registration, but this much is true: business owners pour their heart and souls into their operation and face the challenge of differentiating themselves from the competition. In order to do so, they need to establish a reputable and reliable brand that reflect their business’ core values.

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5 Ways to Make a Great First Impression With Customers

Posted on 2/10/17 2:37 PM by Megan Guerin

Have you ever heard this expression: “First impressions are everything?” What about this one: "You never get a second chance to make a first impression?" The reality is, both are very true when it comes to almost every facet of your business. Good first impressions create meaningful lasting impressions, which is why it's so hard to land the plane smoothly on your first try, so to speak.

So, how can you make sure you're wowing your clients from Day 1? How can you ensure that you're turning those customers into "lifers," some of whom even referring to you as a friend? Discover five ways to make a great first impression with any customer:

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